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CAN I MAKE A SERVICE APPOINTMENT?
NO. WE DO NOT TAKE APPOINTMENTS. WE WORK ON A FIRST COME, FIRST SERVE BASIS.
DO YOU RECOMMEND I REMOVE MY VALUABLES FROM MY BOAT?
YES. STRACK'S WILL NOT BE RESPONSIBLE FOR ANY DAMAGED OR STOLEN ITEMS.
WILL MY BOAT BE PROTECTED FROM WEATHER ELEMENTS?
NO. YOUR BOAT WILL BE IN THE OUTSIDE ELEMENTS. YOUR WELCOME TO COVER YOUR BOAT.
CAN I PUT MY BOAT COVER ON MY BOAT?
YES, ABSOLUTELY.
CAN I DROP OFF MY BOAT AFTER BUSINESS HOURS?
NO. YOU MUST DROP YOUR BOAT OFF DURING BUSINESS HOURS.
HOW LONG DO I HAVE TO PICK UP MY BOAT UPON COMPLETION?
WE ALLOW OUR CUSTOMERS UP TO 10 DAYS TO PICK UP THEIR BOAT. AFTER 10 DAYS WE RESERVE THE RIGHT TO CHARGE $10.00 A DAY FOR STORAGE.
CAN I BRING IN MY ENGINE BY ITSELF, OFF THE BOAT?
YES, BUT ONLY IF YOUR ENGINE IS SMALLER THAN 15HP
DOES STRACK'S SHIP PARTS?
YES. WE CAN SHIP YOU PARTS WITHING THE UNITED STATES VIA UPS. YOU PAY THE SHIPPING & HANDLING COSTS.
DOES STRACK'S PROVIDE WARRANTY ON THEIR WORK?
YES. WE PROVIDE A 90 DAY WARRANTY ON ALL SERVICE WORK.
DOES STRACK'S HAVE THE CAPABILITY TO DISPOSE OF OLD GASOLINE?
YES. WE CHARGE 2.00 PER GALLON.
DOES STRACK'S INSTALL ELECTRONICS?
YES. CHECK OUR SERVICE PAGE.
DOES STRACK'S PROVIDE ANY WELDING SERVICES?
NO. WE ARE NOT EQUIPPED FOR ALUMINUM WELDING.
DOES STRACK'S INSTALL BIMINI TOPS?
NO. WE DO NOT SELL OR INSTALL BIMINI TOPS.
DOES STRACK'S PROVIDE WARRANTY WORK ON YAMAHA, SUZUKI, NISSAN, TOHATSU, HONDA ENGINES?
NO. WE PROVIDE WARRANTY WORK ON MERCURY/MERCRUISER PRODUCTS AND EVINRUDE/JOHNSON PRODUCTS ONLY.
DOES STRACK'S SELL BOATS?
NO. WE ARE A FULL PARTS AND SERVICE DEALERSHIP ONLY.
DOES STRACK'S SELL ENGINES?
NO. WE STRICTLY SERVICE THE BOATS & ENGINES BROUGHT TO US.
CAN STRACK'S SWAP ENGINES FOR ME?
YES, BUT RIGGING PROJECTS ARE RESERVED FOR THE WINTER MONTHS ONLY. CALL FIRST FOR APPROVAL.
DOES STRACK'S INSTALL POWER POLES?
YES. WE CHARGE $250.00 W/O REMOTE. ($350.00 W/ REMOTE)
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